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Back pain is a ubiquitous complaint in the primary care setting. The evaluation and management of these patients varies based on several risk factors for serious disease called the red flags of back pain.
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The Planetree model is almost 30 years old but its essence is timeless, says Janet Powell Morin, RN, chief culture officer and former vice president, patient care services at Mid-Columbia Medical Center (MCMC) in The Dalles, OR.
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Dealing with too much data is "like drinking from a fire hose," says David A. Snyder, MD, vice president of patient care quality and safety at MCG Health in Augusta, GA.
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There's good news and bad news in a new study just released by the Health Research & Educational Trust, an affiliate of the American Hospital Association, and the Boston University Health Policy Institute: Of 470 hospital chief quality officers surveyed, 97% reported that QI activities had a positive effect on patient care outcomes. However, when that same group was asked about patient satisfaction, only 28% agreed it was at the level it should be.
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Patient satisfaction is higher at hospitals that embrace technology, according to the 10th Annual Most Wired Survey and Benchmarking Study of Hospitals & Health Networks magazine, which is published by the American Hospital Association.
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Organizations are taking a close look at their policies for addressing disruptive physicians, in order to comply with new Joint Commission standards for 2009 that will require accredited health care organizations to create a code of conduct and formal process for managing unacceptable behavior.
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Some of the Joint Commission's National Patient Safety Goals (NPSGs) are easier to monitor than others, such as reducing the likelihood of harm associated with the use of anticoagulants, which can be tracked electronically.
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